Legal
Shipping Policy
All products at Evassentials are made to order through our print-on-demand partner Printify. Here's everything you need to know about how we get your order to you.
Production Time
Before your order ships, it needs to be produced. Production typically takes:
- Apparel (t-shirts, hoodies): 2–7 business days
- Accessories (mugs, bags, phone cases): 2–5 business days
- Wall art & prints: 3–7 business days
- Jewelry & specialty items: 3–10 business days
Production times may be longer during peak seasons (November–December) or due to high demand. You'll receive a shipping notification with tracking information as soon as your order leaves the production facility.
Shipping Times
Once produced, estimated shipping times from our fulfillment centers are:
| Region | Standard | Express |
|---|---|---|
| United States | 3–5 business days | 1–3 business days |
| Canada | 5–10 business days | 3–5 business days |
| United Kingdom | 3–7 business days | 2–4 business days |
| Europe | 5–10 business days | 3–5 business days |
| Australia / NZ | 7–14 business days | 5–8 business days |
| Rest of World | 10–20 business days | 7–12 business days |
These are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart. We offer:
- Standard Shipping: Flat rate $5.99 for all US orders
- International Shipping: Calculated by weight and destination
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive the shipping confirmation.
International Orders & Customs
For international orders, please be aware that:
- Your order may be subject to import duties and taxes, which are your responsibility to pay
- Customs processing can add 1–5 business days to delivery time
- We cannot control customs delays or fees imposed by your country
- Orders are shipped from our print partners' facilities in the US, EU, and UK
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package:
- Check with neighbors and any safe drop locations
- Contact your local carrier with the tracking number
- If still unresolved after 3 business days, contact us and we'll investigate
We are not responsible for packages stolen after confirmed delivery. Please ensure you have a secure delivery address.
Wrong Address
Please double-check your shipping address before placing an order. We begin production quickly and cannot always intercept orders with incorrect addresses. If you notice an error, contact us immediately at our contact page.